Rikki pricing for organizations and partner teams
Every Rikki plan includes the complete core QMS platform. Plans differ by operating scale and capacity, not by removing essential quality-management features.
Showing the current public pricing structure while we refresh live billing details.
Organizations
Plans for operational teams
Choose the right operating scale for your organization. All essential QMS capabilities stay included across every paid plan.
Starter
Best for small organizations moving from folders, spreadsheets, and manual document control into a structured QMS.
VAT excluded where applicable
- 5 managed users
- Unlimited read-only users
- 1 company or site
- 20 GB storage
- 25 AI Document Conversions per month
- Unlimited AI-powered search
Growth
Best for growing quality teams managing multiple departments, sites, or business processes.
VAT excluded where applicable
- 15 managed users
- Unlimited read-only users
- 3 companies or sites
- 100 GB storage
- 100 AI Document Conversions per month
- Unlimited AI-powered search
Business
Best for established organizations managing quality and compliance across multiple sites, departments, or legal entities.
VAT excluded where applicable
- 40 managed users
- Unlimited read-only users
- 10 companies or sites
- 500 GB storage
- 500 AI Document Conversions per month
- Unlimited AI-powered search
Included in every organization plan
Partners
Separate partner subscriptions
Partner workspaces are billed separately. Each client organization still keeps its own active Starter, Growth, or Business subscription.
Partner
Best for independent consultants and small quality-management consultancies.
VAT excluded where applicable
- 5 partner users
- Up to 10 managed organizations
- Central partner dashboard
- Client organization switching
- Reusable partner templates
- Standard portfolio reporting
Partner Pro
Best for established consultancies and managed-service providers.
VAT excluded where applicable
- 20 partner users
- Unlimited managed organizations
- Central partner dashboard
- Advanced portfolio reporting
- Cross-client compliance visibility
- Reusable templates and approval routes
Compare
Organization plan comparison
A fuller side-by-side view for the main organization packages.
| Plan | Monthly price | Annual price | Managed users | Readers | Sites | Storage | Monthly AI Document Conversions | AI search | Support | API | SSO | Webhooks | Advanced reporting |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Starter | R 699 | R 7 140 | 5 | Unlimited | 1 | 20 GB | 25 | Unlimited | Standard email support | Not included | Not included | Not included | Not included |
| Growth | R 1 499 | R 15 290 | 15 | Unlimited | 3 | 100 GB | 100 | Unlimited | Priority email support | When available | Not included | Not included | Not included |
| Business | R 2 999 | R 30 590 | 40 | Unlimited | 10 | 500 GB | 500 | Unlimited | Priority support | When available | When available | When available | Included |
AI Document Conversion packs
One-off purchases that do not renew. Monthly included conversions reset each billing period and purchased balances do not expire.
100 AI Document Conversions
Once-off purchase
R 299
500 AI Document Conversions
Once-off purchase
R 999
2,000 AI Document Conversions
Once-off purchase
R 3 499
One AI Document Conversion is one AI-assisted operation that creates one structured controlled document in Rikki. Four source files used to create one policy count as one AI Document Conversion.
Professional services
Assisted onboarding
R4,500 once-off
Organization structure setup, built-in process setup, one conversion batch, administrator training, and go-live review.
Advanced implementation
From R12,500
Discovery, QMS design, section configuration, migration planning, training, and go-live support.
Data migration
From R2,500
Migration planning and execution support for structured content and records.
Document cleanup and mapping
R7 per document, minimum R2,500
Prepare source material for cleaner controlled-document conversion outcomes.
Custom controlled-document template
R950 per template
Template configuration for branded controlled-document outputs.
Approval route configuration
R1,500 per route
Tailored setup for built-in approvals, reviews, or operational process guidance.
Administrator training session
R1,750 per session
Hands-on training for administrators managing structure, content, and governance.
Team training session
R2,500 per session
End-user training for broader operational adoption.
Compliance configuration consulting
R950 per hour
Specialist support for compliance structure and configuration decisions.
On-site implementation
Custom quotation plus travel costs
Manual scheduling and quotation-based implementation support.
AI-powered search fair use
Unlimited AI-powered search is provided for normal interactive business use. Automated scraping, bulk API usage, reselling, load testing, and unusually excessive automated usage may be rate-limited.
FAQs
Pricing questions we hear most
Straightforward answers about Rikki plans, billing, AI usage, and partner subscriptions.
Who is Rikki best suited for?
Rikki is designed for quality, compliance, and operations teams that need more than a document repository. It fits direct organizations, multi-site operators, and partner-led delivery models.
Do all plans include the same core product?
Yes. Starter, Growth, Business, Partner, and Partner Pro all include the same core Rikki platform. Pricing changes usage capacity, storage, and operational scale rather than removing modules.
How long does rollout usually take?
Many teams can launch the first governed workspace inside a few weeks. Rikki is designed for phased rollout, so most customers start with document control or action-heavy sections and then expand.
Can Rikki support partner-led client delivery?
Yes. Rikki supports partner-managed organizations, scoped access, transfer-ready ownership, and structured governance across client portfolios.
What replaces folders, spreadsheets, and manual approvals?
Rikki replaces fragmented operational admin with controlled libraries, structured approval flows, role-based training, CAPA follow-through, and saved reporting views.
Do you provide implementation guidance?
Yes. Teams can self-serve with a 30-day trial or work with Rikki on rollout structure, ownership design, migration sequencing, and partner operating models.
How does Rikki handle access and permissions?
Rikki uses scoped permissions across organizations, companies, sites, departments, and roles so direct teams and partners can collaborate without losing data boundaries.
Where is the platform hosted?
Rikki is hosted on AWS and is designed with audit trails, backups, access controls, and tenant separation in mind. The Security page explains the platform posture in more detail.