Contact

Contact us

We’re here to help with rollout planning, pricing, partner conversations, support questions, and general product enquiries.

If you are comparing document control software, quality management software, CAPA software, or compliance management platforms, this page is the fastest way to get rollout guidance. If you are already convinced by the section fit, you can also skip straight to registration and start your free trial.

Sales

sales@getrikki.com

Talk through rollout scope, plan fit, and implementation timing.

Support

support@getrikki.com

Reach the team for product support, data requests, or existing customer follow-up.

General

hello@getrikki.com

Use this for partnership questions, press enquiries, or general product requests.

Response expectations

  • Sales: within 1 business day
  • Support: within 1 business day
  • General enquiries: within 2 business days

Send a message

Share a little context about your team, operating model, or current pain points and we’ll make the follow-up more useful.

Who is Rikki best suited for?

Rikki is designed for quality, compliance, and operations teams that need more than a document repository. It fits direct organizations, multi-site operators, and partner-led delivery models.

Do all plans include the same core product?

Yes. Starter, Growth, Business, Partner, and Partner Pro all include the same core Rikki platform. Pricing changes usage capacity, storage, and operational scale rather than removing modules.

How long does rollout usually take?

Many teams can launch the first governed workspace inside a few weeks. Rikki is designed for phased rollout, so most customers start with document control or action-heavy sections and then expand.

Can Rikki support partner-led client delivery?

Yes. Rikki supports partner-managed organizations, scoped access, transfer-ready ownership, and structured governance across client portfolios.

Prefer to start with implementation or pricing?

If you already know the question you want answered, jump straight to the rollout plan or plan comparison. If you are ready to experience the platform, register now.